Doing bad news <strike>good</strike> well

Proving again that we do things differently

Someone compromised the Ting backend and managed to steal several thousand dollars worth of Starbucks codes. It’s a long story, best told over coffee. Fortunately, I’ve got Starbucks codes. This is how we handled it.

Goals
  •  Differentiate the brand
  •  Engage with people

Other things

If you liked that thing, you'll love these things.